The Federal Bureau of Investigation warns the public about criminals impersonating legitimate health insurers and their investigative team members.
These criminals are sending emails and text messages to patients and healthcare providers, disguising them as legitimate communications from trusted healthcare authorities.
The messages are designed to pressure victims into disclosing protected health information, medical records, personal financial details, or providing reimbursements for alleged service overpayments or non-covered services.
Tips to protect yourself
- Be suspicious of unsolicited messages, emails, texts, and calls requesting personal information.
- Never click on links that are included in suspicious and/or unsolicited emails.
- Use strong passwords and enable Multi-Factor Authentication for all accounts.
- Keep operating system software updated and use antivirus software on all devices.
- Always contact your health insurance provider directly to verify the legitimacy of any messages before sharing personal or health care information.
